Help & Info

Shipping & Delivery

At this time, we are not shipping our items. We will announce to our customers when shipping will be possible.

We will be happy to coordinate your purchase so that you may pick it up at the BSWG Fiber Arts Center while the center is open. The Center is located in the College Mall, 3038 East 3rd Street, next to American Eagle. Store hours are Thursday through Sunday, noon to 6 pm. If you purchase an item on-line, we will email you to arrange a mutually convenient date and time for the pick-up, even when the store is not officially open.

Please feel free to shop our items at the BSWG Fiber Arts Center! We have many more items for sale than we are able to list here on our website. If there is something special you are looking for, please contact us at theyarnpainter@gmail.com and we will be delighted to help you.

Returns & Exchanges

Given the unique nature of hand-dyed items, we do not generally offer refunds or exchanges for our items.

However, we will make every effort to ensure that you are satisfied with your purchase. Please contact us with your concerns at theyarnpainter@gmail.com.

If you have a question or concern, please notify us within 30 days of your purchase. We cannot be responsible for late communications. We appreciate your understanding.